Returns & Exchanges
At Bondi Sands, we want you to be completely satisfied with your glow. If you are not happy with your purchase, we offer easy returns on unopened and unused products within 30 days of delivery.
Check Eligibility
Ensure your items are in their original packaging, unopened, and were purchased directly from the Bondi Sands official website.
Submit Request
Visit our online returns portal with your order number and email address to initiate your return and receive a unique RMA number.
Pack and Ship
Securely pack your items and attach the provided shipping label or address the package to our returns facility as instructed in your confirmation email.
Receive Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing